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Secure connection · gov.online

Stay safe online

Avoid visa scams

Last updated: 18 June 2026

Travel and visa fraud is common online. A few simple checks keep you safe — with us or with any service.

What gov.online will never do

  • Ask for your password — we do not use one.
  • Ask you to pay by gift card, cryptocurrency, or a bank transfer to a personal account.
  • Phone or message you out of the blue demanding an urgent extra payment to “release” a visa.
  • Ask for your full card number or PIN by email or chat.

How to check you are in the right place

  • The address bar shows gov.online (or a country sub-domain such as turkey.gov.online) and a padlock.
  • Payment happens on a secure page and you are told the amount and currency before you pay.
  • You receive an application reference starting GOV-, which you can check on our verify page.
  • Be wary of links in unexpected emails or ads — type the address yourself when in doubt.

Report a suspected scam

If you have seen a site impersonating us, or you think you have been targeted, email [email protected] with any links or screenshots. If you have already paid a fraudulent site, contact your bank or card provider straight away — they can often stop or reverse the payment.